Privacy policy

At Hartman Bike your privacy matters to us. This Privacy Policy explains how we collect, use and protect your personal information.

1. Information we collect

   Personal information:

   We collect the information you provide when you register, place an order or contact our support team. This may include your name, email address, phone number, delivery address and other contact details.

   Non-personal information:

   We automatically collect information about how you use our website, including the pages you visit, the time you spend on the site and other analytics data.

2. How we use your information

   To process transactions:

   We use your personal information to process orders, manage payments and deliver goods.

   To improve our services:

   Non-personal information helps us understand how customers use our website, which allows us to improve our services and the user experience.

   To communicate with you:

   We may use your contact details to send updates about your order, promotional offers and other relevant information. You can opt out of marketing messages at any time.

   To keep our services secure:

   We use your information to keep our services secure, prevent fraud and protect against unauthorised access.

3. How we protect your information

   We apply a range of security measures to protect your personal information. These include encryption, secure servers and other technologies designed to protect your data.

4. Sharing your information

   We do not sell, trade or transfer your personal information to third parties, except where it is necessary to process your transactions or to comply with legal requirements. This may include trusted third parties that help us operate our website and services.

5. Cookies

   Our website may use cookies to improve your browsing experience. Cookies are small files that your browser stores on your device, allowing us to recognise you on future visits. You can configure your browser to refuse cookies, but this may affect your experience of our website.

6. Links to third-party websites

   Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and recommend that you review their privacy policies before providing any personal information.

7. Your rights

   You have the right to access, correct or delete your personal information at any time. If you would like to exercise these rights or have questions about our Privacy Policy, please contact us at info@hartmanbike.ru.

8. Changes to the Privacy Policy

   We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. We recommend that you review this policy periodically.

9. Contact us

   If you have questions or concerns about our Privacy Policy, please contact us:

Thank you for your support. We hope our website remains a valuable resource for you.

Best regards,

The Hartman Bike team