Terms of use

Welcome to Hartman Bike! These Terms of Use govern the use of our website and services.

1. Acceptance of the terms

   By using our website or purchasing our products you agree to these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.

2. Products and services

   Product descriptions:

   We aim to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content on our website are entirely accurate, complete, reliable, current or error-free.

   Prices:

   Prices of our products may change without prior notice. We reserve the right to change or discontinue the sale of products at any time.

   Availability:

   All products are subject to availability, and we reserve the right to limit the quantity of goods we supply, to ship only part of an order or to split orders.

3. Orders and payment

   Order acceptance:

   All orders are subject to acceptance by Hartman Bike. We reserve the right to refuse or cancel any order for any reason, including errors in product or price information, or if we suspect fraudulent activity.

   Payment:

   Payment must be made at the time of purchase using the payment methods offered on our website. You agree to provide accurate and complete payment information.

   Delivery:

   Delivery costs and estimated delivery times are provided at checkout. Delivery times are estimates and may vary.

4. Returns and refunds

   Return policy:

   We accept returns of unused and undamaged goods within 14 days of purchase. Please review our Return Policy for detailed instructions on returning goods.

   Refunds:

   A refund is processed once the returned item has been received and inspected. The refund is issued to the original payment method.

5. User conduct

   You agree not to use our website for unlawful or prohibited activities, including but not limited to:

   • Transmitting harmful or malicious software.
   • Activities that interfere with or disrupt the functionality of the website.
   • Impersonating another person or organisation, or misrepresenting your affiliation with any person or organisation.

6. Intellectual property

   All content on our website, including text, images, logos and design, is the property of Hartman Bike or its content suppliers and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute or create derivative works from our content without our express written permission.

7. Limitation of liability

   To the maximum extent permitted by law, Hartman Bike is not liable for any direct, indirect, incidental, special or consequential damages arising from the use of, or the inability to use, our website or products. This includes damages caused by errors, omissions, interruptions, defects, delays or computer viruses.

8. Indemnification

   You agree to indemnify and hold harmless Hartman Bike and its affiliates, officers, employees and agents from any claims, liabilities, damages or expenses (including legal fees) arising from your use of our website or your breach of these Terms of Use.

9. Governing law

   These Terms of Use are governed by and construed in accordance with the laws of the Russian Federation, without regard to conflict of law principles. Any disputes arising from these terms are subject to the exclusive jurisdiction of the courts of the Russian Federation.

10. Changes to the terms

    We may update these Terms of Use from time to time. Any changes will be published on this page and the effective date will be updated. Your continued use of our website after any changes means that you accept the new terms.

11. Contact us

    If you have questions or concerns about these Terms of Use, please contact us:

Thank you for your support. We hope our website remains a valuable resource for you.

Best regards,

The Hartman Bike team